Knurl · for clinicsClinics, day-surgeries, small hospitals · biomed + facilities · not HIPAA-certified
Clinics & healthcare

Cleaner records.
No enterprise
rollout.

For clinics, day-surgeries, and small hospitals that need cleaner maintenance records — biomed and facilities in one inbox, photo proof on every fix, an append-only audit trail. We don't store PHI and we're not HIPAA-certified; larger health systems with regulatory or integration requirements should talk to us about Enterprise.

A 200-bed hospital
Operations
PHI storage
None
Per-user fee
None
Audit trail
Append-only
A white-gloved hand scanning a QR sticker on a stainless equipment cart in a hospital service corridor.
Biomed call · IV pump scanned · service log written · photo · closed. The audit trail writes itself.
Why clinics need Knurl

Biomed in one place, facilities in another, contractors on paper.

Most clinics keep biomed records in a spreadsheet, building maintenance in a WhatsApp group, and contractor service reports in a binder. When someone needs to know the last time the autoclave was serviced, it's an afternoon of asking around. Knurl makes that one click.

Before · Group chat
“Is it fixed yet?”
Linda · GM · 9:14
Espresso group-head leaking again 🤦
Marco · Eng. · 9:17
Is this the same one from Tuesday?
Linda · GM · 9:18
I think so? Photo??
Sam · Night tech · 9:42
fixed
Linda · GM · 10:03
Did you replace the gasket?
Linda · GM · 11:20
Sam?
No timestamp. No photo. No record. Three days later — was this even fixed?
After · Knurl
“Fixed. Photo attached.”
Who, when, what. Searchable on Friday. Defensible at the next inspection.
Knurl · for clinics
One queue. One signed log. Biomed and facilities side by side — cleaner records without an enterprise rollout.
What changes for you
What changes for you

Four things that should be free for a clinic maintenance manager.

Append-only audit log — never silently edited.

Every state transition writes a signed row: who, when, what, photo. The history can be read but never rewritten. Useful for internal QA reviews, contractor handovers, and the everyday question of "when was this last serviced?"

Append-only · every tier

Biomed and facilities in one inbox.

Tag assets by category (biomed / building / kitchen / fleet). Route to the right team. Both teams see the queue; ownership is unambiguous; reports break out per category.

Category routing — Team+

Add every contract vendor. The bill doesn't move.

Imaging service, boiler contractor, sterilizer vendor, the on-call HVAC tech — invite them all. They see only the assets they own. Audit trail is identical to your in-house team.

User-unlimited — Team+

QR a clinic in an afternoon.

Stick a label on every autoclave, every imaging unit, every door, every chiller. The phone is the scanner — no new hardware on a regulated network. We don't store PHI; visitors scanning a QR get a public asset page with zero access to anything sensitive.

No PHI · no privileged network access
Sizing

Which tier fits your facility?

Pricing is by asset count, not bed count — but the two correlate.

Under 50 beds · clinic / outpatient
~50–100 assets
Team
Single-facility, unlimited users. Biomed + facilities in one inbox, PM scheduling, parts inventory. Right for a clinic, outpatient centre or day-surgery.
50–300 beds
~100–500 assets
Operations
Add vendor directory (imaging service, sterilizer vendor, boiler contractor), purchase orders, approval workflows, SLA timers, API + webhooks. Where mid-sized hospitals land.
300+ beds · health system
500+ assets · multi-site
Portfolio
Multi-facility switcher, roll-up reports, cross-site templates. SSO/SAML + custom ERP/EMR integration on the Enterprise tier above.
All tiers: 14-day trial · no card · no setup fee· Exact prices on the pricing section of the home page
See full pricing
FAQ · clinics

What clinic maintenance managers ask first.

No. Knurl is built for facilities and biomed maintenance — assets, work orders, photos of equipment. We don't store patient data. If a tech accidentally photographs PHI in the background of an asset shot, your existing PHI-handling policy applies; we make no claim to be a HIPAA covered entity or a Business Associate today.
The audit trail is the whole point. Every work order has a signed event log — who, when, what, photo — and never overwrites silently. Export to CSV from the dashboard, or query the public API. Inspectors get a record; you don't scramble.
Yes — same instance, different teams. Tag assets by category (biomed / building / kitchen / fleet); route work orders to the right team; reports break out per category. Both teams see the queue; ownership is unambiguous.
Yes. Team, Operations, Portfolio and Enterprise are all user-unlimited. Invite the IV-pump contractor, the imaging-service rep, the boiler vendor — all of them. No price change. On Operations and above, attach them to the assets they service so the right contact lands on every WO automatically.
The technician app works fully offline; on-call techs receive WhatsApp and email notifications when a critical work order is raised; the audit log is identical at 3am and 3pm. Pair with a paging rotation in your existing system or use the on-call routing on Operations and above.
Start now

Get a grip on your maintenance.
Fourteen days. No card.

Set up a facility, import your asset list, print stickers, invite your team. Most teams are tracking real work orders the same day.

Start 14-day trialTalk to us
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